Frequently Asked Questions

Everything you need to know about your gear and orders.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For oversized items like treadmills or basketball hoops, delivery may take 7-10 business days depending on your location.

What is your return policy for athletic footwear?

We offer a 30-day return policy for all footwear. Items must be in their original packaging and in unworn, 'like-new' condition to qualify for a full refund.

Are your products covered by a warranty?

Yes, all AJ Sports equipment comes with a minimum 1-year manufacturer warranty covering defects in materials and workmanship.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by country and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.